Hello @rabskiart ,

Welcome to the Docusign Community and thank you for posting your concerns!

I’m sorry to hear that your document does not save when attempting to fill it in, I understand you would like a way to save information inputted in the document.

Would this be as a signer or as a sender?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hi Nathaly, thanks for your reply. As signer 

Rob

Hello @rabskiart ,

Thank you for reaching back and confirming.

I’m sad to say that there isn’t a way to retrieve information from a document you are signing if it wasn’t manually saved before by selecting the option “Finish Later”: Other Signing Actions

Our apologies for any inconvenience this may cause you. 

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello @rabskiart ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!