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We would like to see if there is a way anonymizing the members of a signing group within the form and after the signing process has been completed, it shows up in the carbon copy events section within the signed web form. This may assist with reducing the amount of emails sent to people within a signing group who were not associated with the signing of the form as other members of the group could have been the signers during the process.
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Is it possible to remove carbon copy recipients in a signing group from the finalized form?
- Legacy User
Best answer by Community Expert
Hello,
Thank you for reaching back and for the extra information.
Unfortunately, the certificate of completion (CoC) can not be changed. This document is supposed to display pertinent information related to the envelope, including carbon copy recipients.
You as the sender will have to remove the signing group from the routing order if you do not want to have this appear in the CoC. Our apologies for the inconvenience this may cause you.
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Legacy User
- 3548 replies
Hello,
Thank you for reaching out here in the DocuSign Community.
My apologies, but I'm not quite understanding your question.
Can you clarify what you mean by removing the Carbon copy recipients in a signing group from the finalized form?
Can you provide a screenshot?
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Legacy User
- 3548 replies
Certainly; the Certificate of Completion includes a Carbon Copy Events section that includes everyone CC'd from a signing group, including their emails. Is it possible to BCC them and/or keep it off of Certificate of Completion all together?
Thank you
- Docusign Employee
- 1935 replies
- Answer
Hello,
Thank you for reaching back and for the extra information.
Unfortunately, the certificate of completion (CoC) can not be changed. This document is supposed to display pertinent information related to the envelope, including carbon copy recipients.
You as the sender will have to remove the signing group from the routing order if you do not want to have this appear in the CoC. Our apologies for the inconvenience this may cause you.
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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