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I am using the Docusign service with my tax software, by Intuit.
Solved
I have 3 documents that have to be signed by a married couple. For some reason the wife has had issues in signing electronically and I believe the file could be corrupted. Can I delete the file/envelop to then create a new one? Voiding and resending
- Legacy User
Best answer by Community Expert
Hi,
Thank you for reaching out here in the DocuSign Community.
You are allowed to void and/or resend your envelopes within DocuSign eSignature.
For detailed steps on these processes, see:
How do I void or cancel an envelope?
Voiding Envelopes in DocuSign FAQ
Regarding the Inuit workflow, I encourage you to contact them directly to confirm if voiding the envelope will not interfere with your workflow on their end.
You can find Inuit's contact details below:
Feel free to let us know if you need further assistance with this
Thank you for using DocuSign, we hope you have a wonderful rest of your day!
Best regards,
Alejandro R. | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Docusign Employee
- 1935 replies
- Answer
Hi,
Thank you for reaching out here in the DocuSign Community.
You are allowed to void and/or resend your envelopes within DocuSign eSignature.
For detailed steps on these processes, see:
How do I void or cancel an envelope?
Voiding Envelopes in DocuSign FAQ
Regarding the Inuit workflow, I encourage you to contact them directly to confirm if voiding the envelope will not interfere with your workflow on their end.
You can find Inuit's contact details below:
Feel free to let us know if you need further assistance with this
Thank you for using DocuSign, we hope you have a wonderful rest of your day!
Best regards,
Alejandro R. | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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