I've created an elastic template and embedded on a webpage. I can view responses in the web app when logged into my account, but can I generate automated notifications (e.g., emails) to designated people when someone accepts or declines?
Best answer by Community Expert
Hello,
Thank you for reaching back.
I understand you would like to create email notifications to go out to specific people.
Thank you for clarifying your use case, however, within DocuSign, there isn't a way to have the sender/creator of the elastic template receive email notifications of the responses, this can only be checked within the DocuSign Web platform.
An API might be to perform what you are trying to accomplish: https://developers.docusign.com/docs/click-api/how-to/get-elastic-template-responses/?_gl=1*bpktvf*_ga*MTI3MTA3MjMwNC4xNjY4MDg4NzAw*_ga_1TZ7S9D6BQ*MTY5MDMwNjA1Mi41My4xLjE2OTAzMDk5MDEuNjAuMC4w&_ga=2.105677834.808150861.1690199011-1271072304.1668088700
If you are interested, I would recommend you post your question in our Developer Community that you can access by clicking the link below:
https://developers.docusign.com/support/
From the Developer Support homepage, you’ll be able to submit questions to DocuSign devs and customers via Stack Overflow and create a Support case that will go directly to a qualified developer for assistance
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
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