Skip to main content
arrow-left Back to Docusign.com
Solved

How to remove a ‘seat’ or user? I ran out of envelopes, went to add more and it added a ‘seat’ or user as well. How do I remove the seat/user and go back to just one? I’m not seeing any options for that, just upgrading or downgrading my account.

  • February 4, 2023
  • 1 reply
  • 135 views
C
Docusign Employee
Forum|alt.badge.img
How to remove a ‘seat’ or user? I ran out of envelopes, went to add more and it added a ‘seat’ or user as well. How do I remove the seat/user and go back to just one? I’m not seeing any options for that, just upgrading or downgrading my account.

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

To remove a user, all you have to do is go to Settings > Users > Select the drop-down next to the user's name > Close: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=uwb1583277426266.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

View Original
Is this content helpful?

1 reply

C
Docusign Employee
Forum|alt.badge.img
  • Community ExpertDocusign Employee
  • Docusign Employee
  • 1935 replies
  • Answer
  • February 6, 2023

Hello,

Thank you for reaching out here in the DocuSign Community.

To remove a user, all you have to do is go to Settings > Users > Select the drop-down next to the user's name > Close: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=uwb1583277426266.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Reply


Most helpful members this week

Code of Conduct

Docusign Community

Code of Conduct