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Removing a Recipient

  • April 22, 2024
  • 5 replies
  • 106 views

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Hi There,

We have a document out for signing that has 16/17 recipients completed. I'm wondering what happens if I remove the non-signer from the Document?

I'd like to remove the non-signer from the envelope and complete the signing.

If I do this, will the document need to be re-completed by all other recipients or will the envelope then automatically move to completed status?

It's vital that removing the non-signer doesn't cause all signatures to be reset and require signing again.

Best answer by mrave

@Nathan 

Ok. When you correct and remove him, the envelope will be completed.

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5 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 929 replies
  • April 22, 2024

@Nathan

When you correct the envelope and remove the 17th recipient who is blocking, the envelope will be completed with 16 recipients remaining. Nobody needs to re-complete.

When do you mean with “non-signer”? If it is just a “receives a copy” recipient, it has no impact at all. If they prevent the envelope completion, they must have an action to be completed for them.


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  • Author
  • Newcomer
  • 2 replies
  • April 22, 2024

@Michael.Rave Thank you for your response.

By “non-signer” I mean a person who is required to sign but hasn’t yet (or doesn’t intend to) thereby blocking completion if the envelope.

Ultimately, the person may choose not to sign ever given that this is a shareholder vote so I need a way to sort of manually end the signing period without voiding the entire envelope.


Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 929 replies
  • Answer
  • April 22, 2024

@Nathan 

Ok. When you correct and remove him, the envelope will be completed.


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  • Author
  • Newcomer
  • 2 replies
  • April 22, 2024

Great thank you @Michael.Rave!


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  • Community Moderator
  • 2554 replies
  • May 6, 2024

Hello @Nathan ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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