I have been having to get redlines from recipients, negotiate them and than upload edit contract. I thought I used to be able to do this within DocuSign however I don't seem to be able to do this. I have enable editing by recipients but this only seem to give them an edit box and no redline function
Can the sender and/or recipient redline a contract with DocuSign?
Best answer by Community Expert
Hello,
Thank you for reaching out here in the DocuSign Community.
DocuSign has 3 features that allow recipients to interact with a document in a negotiating way.
The first one is our Collaborative Fields, please view: https://support.docusign.com/s/document-item?bundleId=gbo1643332197980&topicId=lsv1579552570897.html&_LANG=enus
The second one would be our Markup feature: https://support.docusign.com/s/document-item?bundleId=yca1573855023892&topicId=ltr1631215267154.html&_LANG=enus
And the last one is our Strike-through feature, however, this one is only available for Real Estate account plans: https://support.docusign.com/s/articles/Strikethrough-for-Real-Estate
If you believe that you need further assistance, you can create a Customer Support case and a Tech Expert will be able to help. Please click the link below to open a Support case: https://support.docusign.com/en/contactSupport
If you’re not able to open a Customer Support case via the above link, you can scroll down the page to “More Support Options” and select "I can't reset my password or don't have an account." You will have different options to contact Support.
Please click "Select as Best" below if you found the answer to be a valid solution to your issue!
Best regards,
Nathaly | DocuSign Community Moderator
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