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Can you see if someone has "opened up" the Docusign email.
- Legacy User
Best answer by Community Expert
Yes, if you are the Sender or were a Recipient who already took action and have a DocuSign account you can see the envelope workflow in realtime. If a Recipient "views" the envelope the Sender is emailed a notification of that "view" and the envelope history and flow reflects that information. A "view" does not indicate they completed their Recipient action only that they opened the envelope.
- Docusign Employee
- 1935 replies
- Answer
Yes, if you are the Sender or were a Recipient who already took action and have a DocuSign account you can see the envelope workflow in realtime. If a Recipient "views" the envelope the Sender is emailed a notification of that "view" and the envelope history and flow reflects that information. A "view" does not indicate they completed their Recipient action only that they opened the envelope.
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