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Previously the completed section listed all my completed envelopes by the "last change date" so the last completed/signed document was at the top of the list. Now all of sudden they seem to be listed in the order they were created/sent instead. I haven't changed anything nor can I see a way to revert back to the old sorting. Is this just how DocuSign is from now on as the previous way made much more sense?!
Solved
Does anyone know why my completed documents are now showing by date sent rather than date completed?
- Legacy User
Best answer by Community Expert
Hello,
Thank you for reaching out here in the DocuSign Community.
We have received multiple reports from different users describing this behavior with the completed envelopes and the way they are being sorted. However, our team is already working on having this fixed, at the moment I would recommend running an Envelope Report, I also recommend keeping an eye out on our Release notes for any new updates: https://support.docusign.com/s/releasenotes?page=1&labelKey=Release_Note
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Docusign Employee
- 1935 replies
- Answer
Hello,
Thank you for reaching out here in the DocuSign Community.
We have received multiple reports from different users describing this behavior with the completed envelopes and the way they are being sorted. However, our team is already working on having this fixed, at the moment I would recommend running an Envelope Report, I also recommend keeping an eye out on our Release notes for any new updates: https://support.docusign.com/s/releasenotes?page=1&labelKey=Release_Note
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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