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Is it possible to have multiple signers with one email?
- Legacy User
Best answer by Community Expert
Hi,
Thank you for reaching out here in the DocuSign Community.
I appreciate you sharing your concern. You can use the same email for 2 recipients under the following circumstances:
*Each recipient has been assigned a different name.
*Each recipient has been assigned a different position in the signing order.
For more details on how to set a signing order, see:
Feel free to let us know if you need further assistance with this.
Thank you for using DocuSign, we hope you have a wonderful rest of your day!
Best regards,
Alejandro R. | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Docusign Employee
- 1935 replies
- Answer
Hi,
Thank you for reaching out here in the DocuSign Community.
I appreciate you sharing your concern. You can use the same email for 2 recipients under the following circumstances:
*Each recipient has been assigned a different name.
*Each recipient has been assigned a different position in the signing order.
For more details on how to set a signing order, see:
Feel free to let us know if you need further assistance with this.
Thank you for using DocuSign, we hope you have a wonderful rest of your day!
Best regards,
Alejandro R. | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+1- Newcomer
- 1 reply
I was able to do this for the past several years, but now it only lets the first signer's signature be used on both signers lines. It has happened the last 2 times I've tried using the same email for two signers and I've doubled checked the names and signing orders. Something is glitching and I am not able to reach customer service.
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