Back to Docusign.com
Hello,
Our recipients have recently stopped receiving a custom scheduled report that we used to get in the last 11 days.
Can anyone who has had similar issue in the past let me know how this was resolved?
Thank you,
Solved
Recipients are no longer getting scheduled reports
+1- Newcomer
Best answer by Alexandre.Augusto
Hello,
You are welcome to the Docusign Community!
Have you verified the the Schedule used to send the reports?
There is a reccurrence option and the settings acordingly hourly, weekly, monthly. Also there is a Start and an End dates.
I hope that helps!
Best,
Alexandre
+14- Docusign Employee
Hello,
You are welcome to the Docusign Community!
Have you verified the the Schedule used to send the reports?
There is a reccurrence option and the settings acordingly hourly, weekly, monthly. Also there is a Start and an End dates.
I hope that helps!
Best,
Alexandre
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Most helpful members this week
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationJoin the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Docusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.