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Hello,
is there time information at the signature automatically? Or I have to manage it in settings?
Thank you.
Veronika
Solved
Time information at the signature
+1- Newcomer
Best answer by mrave
Hello Veronika,
the time of signature is automatically captured and you can see it in the certificate of completion (CoC) which per default has several timestamps captured per recipient.
An Administrator can configure the correct time zone in the Settings section of the DocuSign Web App. There is also the option to configure the “Date Signed” field to show the time in addition to the date as well. It will be captured anyway, but you are able to configure how it is displayed.
+14- Docusign Employee
- 929 replies
- Answer
Hello Veronika,
the time of signature is automatically captured and you can see it in the certificate of completion (CoC) which per default has several timestamps captured per recipient.
An Administrator can configure the correct time zone in the Settings section of the DocuSign Web App. There is also the option to configure the “Date Signed” field to show the time in addition to the date as well. It will be captured anyway, but you are able to configure how it is displayed.
+15- Community Moderator
- 2070 replies
Hi Veronika,
Welcome to the DocuSign Community!
We are glad to have you here and can't wait to help share as much knowledge as possible.
To add to Michael’s answer, an account administrator can update the account’s date and time format in Settings>Regional Settings.
However, the date signed field format will be defined in Settings>Signing Settings.
You can learn more on how to work with these settings, here:
How are time zone account settings used?
Time Zone, Date Format, and Language
Feel free to let us know if you need further assistance with this.
Thank you for using DocuSign, we hope you have a wonderful rest of your day!
Best regards,
Alejandro R. | DocuSign Community Moderator
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