Recipients on hold

Hello,

Thank you for reaching out here in the DocuSign Community.

I understand you would like to remove the delay on one of your recipients.

You can apply changes to any envelope or recipient that has not been marked as completed. 

Once a recipient completes their action (or the envelope), the system will not accept any further alterations. Regarding the delay, if the recipient with the delay is next in the signing order, then the dates can not be changed nor deleted.

You can find more details regarding how to correct an envelope, here: https://support.docusign.com/en/guides/ndse-user-guide-correct-documents

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

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