Cant change field length

Hello ​@KarlT 

Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!

I apologize for the delayed response regarding the text field size not being adjustable.

Can you please confirm if these fields were added after the document was uploaded in Docusign or if the document originally had them?

The Docusign text field size can be adjusted by dragging its corners, but the text wrapping will always be turned on. 

Depending on where it is placed on the document, it can either wap upwards or downwards.

Let us know if you need further assistance.

Best regards,
Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello ​@KarlT 

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.

Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Marco Paulo | Docusign Community Moderator

Hello,

I still have the issue. I get the word wrap when creating the template and adding a Text field. I cannot resize the text box. I can only move it. 

-K

Hello ​@KarlT 

You need to open a case and request to enable the data field size. 

You may follow the steps provided in the link below on how to open a case. 

Open a case in the Docusign Support Center

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco Paulo | Docusign Community Moderator

Hello ​@KarlT 

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

Let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Rodolfo | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!