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Question

Unable to see webform data

  • December 12, 2024
  • 2 replies
  • 48 views

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After I have activated my webform and have co-workers fill them out, I am not able to individually see the results. The only way I can see answers to my webform is through the downloaded sheets which does not allow for each reply to have its one PDF. Also, I do not get notifications on when my form has been answered. There is no data in my reports, inbox, or form that suggests I have responses. Where do I find the results and download each one separately?

2 replies

Alexandre.Augusto
Docusign Employee
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Hello, ​@Haley 

 

You can watch this free recorded webinar from DocuSign University where I’m sure you’ll find an answer for your question. There is also a live webinar that you can register for free.

 

Docusign eSignature Web Forms
https://dsucustomers.docusign.com/web-forms-for-docusign-esignature-recorded

 

Best,

Alexandre


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  • Community Moderator
  • 2070 replies
  • December 31, 2024

​Hi ​@Haley,

 

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!