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Once a DocuSign Workflow collecting eSignature is completed, all parties receive and email stating 'Your document has been completed'. Is there any way to edit/add text to this email?
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Is it possible to edit/update the FINAL Your document is completed email?
- Legacy User
Best answer by Community Expert
Hello,
Thank you for reaching out here in the DocuSign Community.
You can edit this with the Email Resource File, please see https://support.docusign.com/s/document-item?bundleId=docusign-email-resource-file-guide&topicId=docusign-email-resource-file-guide.pdf&_LANG=enus
Important: Using resource files for account branding is an advanced option. This option should only be used by someone experienced in working with XML and HTML files. This information guide does not provide specific information about modifying XML and HTML information.
Please let us know if you need further assistance with anything else and click "Select as Best" below if you find the answer a valid solution to your issue!
You can create a case at https://support.docusign.com/en/contactSupport and a Support agent will contact you, If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.
Best regards,
Christopher | DocuSign Community Moderator
1 person likes this
- Docusign Employee
- 1935 replies
- Answer
Hello,
Thank you for reaching out here in the DocuSign Community.
You can edit this with the Email Resource File, please see https://support.docusign.com/s/document-item?bundleId=docusign-email-resource-file-guide&topicId=docusign-email-resource-file-guide.pdf&_LANG=enus
Important: Using resource files for account branding is an advanced option. This option should only be used by someone experienced in working with XML and HTML files. This information guide does not provide specific information about modifying XML and HTML information.
Please let us know if you need further assistance with anything else and click "Select as Best" below if you find the answer a valid solution to your issue!
You can create a case at https://support.docusign.com/en/contactSupport and a Support agent will contact you, If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.
Best regards,
Christopher | DocuSign Community Moderator
1 person likes this
Reply
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