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still receiving reminders after envelope was completed


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One of my recipients is still receiving reminders even though they signed the document

Best answer by JohnSantos

@DJehle - DocuSign support & engineering teams were working on a bug that resend notifications emails for completed envelopes. Not sure if it got resolved. 

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JohnSantos
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  • 975 replies
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  • June 5, 2024

@DJehle - DocuSign support & engineering teams were working on a bug that resend notifications emails for completed envelopes. Not sure if it got resolved. 


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  • Community Moderator
  • 2554 replies
  • June 19, 2024

Hello @DJehle ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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