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Account wide envelope expiration?

10 months ago
May 6, 2024
3 replies
42 views

+2

Gil.Parra
Docusign Employee
2 replies

Hello! Is there a setting where an admin can control envelope expiration dates for all their users? Instead of having their users all do it individually?

Thanks in advance!

Best answer by David.Schmitz

@Gil.Parra Yes, DocuSign Admins can go to Settings > Reminders and Expiration, then set a series of defaults for the different values. The important checkbox is “Allow senders to override account defaults”, which would allow or prevent the override of the Account level settings by the envelope Sender. Here is more info via a DocuSign article.

https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=rra1583277381176.html&_LANG=enus

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David.Schmitz
Valued Contributor
557 replies
Answer
10 months ago
May 6, 2024

@Gil.Parra Yes, DocuSign Admins can go to Settings > Reminders and Expiration, then set a series of defaults for the different values. The important checkbox is “Allow senders to override account defaults”, which would allow or prevent the override of the Account level settings by the envelope Sender. Here is more info via a DocuSign article.

https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=rra1583277381176.html&_LANG=enus

G

MarvinNL
Newcomer
1 reply
6 months ago
September 2, 2024

Hi @Gil.Parra,

If you change these settings, for example from 90 to 120 expiration date. Will these settings also be applied to existing envelops waiting for a signature? Or only for new envelops?

Thanks!

Marvin

G

+2

Gil.Parra
Author
Docusign Employee
2 replies
6 months ago
September 4, 2024

Hi @MarvinNL - i believe this only applies to new envelopes and existing will adhere to the setting that was previously placed on them

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