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Administrator left and we cannot add a new user. How do we get access to account and how do we add 2 new employees?
Have sent several emails to Docusign but have had no response. Does anyone have a phone number I can call.
Solved
Administrator left and we cannot add a new user. How do we get access to account and how do we add a user?
+1- Newcomer
Best answer by Alexandre.Augusto
Hello,
You can try this phone:
• Please see the following announcement regarding important changes to
Docusign Live Inbound Phone Support:
https://support.docusign.com/s/articles/Upcoming-Changes-to-Live-Inbound-
Phone-Support?language=en_US
Also, login to our Support site using your eSignature credentials then open a support case.
I hope that helps you!
Best
Alexandre
+14- Docusign Employee
- 662 replies
- Answer
Hello,
You can try this phone:
• Please see the following announcement regarding important changes to
Docusign Live Inbound Phone Support:
https://support.docusign.com/s/articles/Upcoming-Changes-to-Live-Inbound-
Phone-Support?language=en_US
Also, login to our Support site using your eSignature credentials then open a support case.
I hope that helps you!
Best
Alexandre
Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
1 person likes this
+14- Community Moderator
- 2763 replies
Hi
I hope you are doing well.
I would like to confirm if you need further assistance with this, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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