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Does shared access continue on deactivated user

  • March 6, 2024
  • 1 reply
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Does shared access continue to work after a user is deactivated.

(Ex. If user A has shared access of user B, will user A be able to continue having shared access of user B after user B is deactivated.)

Best answer by Vinicius.Rodrigues

Hi @Kevin.Cal !
No, when you close one user, the share access is stopped. Depends of your needs, you can use the Transfer Envelopes and Templates feature, from the closed user to a new one. Please check the article below for more information:

Transfer Envelopes and Templates Between Users

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Vinicius.Rodrigues
Docusign Employee
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Hi @Kevin.Cal !
No, when you close one user, the share access is stopped. Depends of your needs, you can use the Transfer Envelopes and Templates feature, from the closed user to a new one. Please check the article below for more information:

Transfer Envelopes and Templates Between Users