Skip to main content
Question

Invalid phone number when creating my account

  • January 13, 2025
  • 2 replies
  • 520 views

Forum|alt.badge.img+3

I am trying to activate my newly created Business Pro account

 

 

… but I am stuck at verify my phone number:

 

 

I have tried all the possible formats of a Swedish cell phone number, but none works. Help?

2 replies

Forum|alt.badge.img+15
  • Community Moderator
  • 2554 replies
  • January 22, 2025

Hello ​@Diveo ,

Welcome to the Docusign Community and thank you for posting your concerns!

Apologies for the late reply. Were you able to solve this issue or are you still in need of assistance?

If you are, can you please provide the phone number you are using with the exact format in a private DM?

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Forum|alt.badge.img+15
  • Community Moderator
  • 2554 replies
  • February 5, 2025

Hello ​@Diveo ,

Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!