Is there any way to see signer details without a Certificate of Completion?

Hello, ​@User8648 

Have you tried to ask the sender of the envelope to send a copy of the Certificate of Completion for you? It is not a problem, most of the customers send the CoC to their clients.

About authentication settings, valid credentials, etc is present in the CoC.

I don’t know any other method to verify that in an envelope, perhaps someone else here can help you.

Best,

Alexandre

Thank you, Alexandre, for your reply. That’s the problem: I’m unable to contact any of the individuals who were originally associated with the document. I think that appending the Certificate of Completion should be mandatory and automatic with DocuSign. The other issue that I have come upon is that some documents not only have multiple signers, it appears that different signers have used different electronic signing systems, for example, DocuSign vs Adobe Sign, on the same document. Therefore, I cannot not determine whether all electronic signatures are valid or not. For example, someone might electronically sign a document with DocuSign but then upload the signed document to Adobe Sign to obtain additional signatures. At that point, as I understand, the DocuSign signature is no longer valid, because the document has been modified by adding the Adobe signature. Such a situation cannot be confirmed if I cannot see something like a Certificate of Completion, which would identify which signatures on the document are valid and to whom they belong.

I think electronic signatures are fantastic and stronger than handwritten signatures on paper; however, very few people (VERY few) seem to understand how electronic signatures work, such as in the example I proposed, where someone takes a DocuSign’d document and thinks they can then apply an additional signature to it after it has been signed, but that constitutes a modification of the original document, which, thus, as I understand, breaks the validity of the original DocuSign signature.

​Hi ​@User8648,

I hope you are doing well.

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Best regards,   

Alejandro R. | Docusign Community Moderator   

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