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Being asked for a e-sign certificate for a recent packet that was signed.
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How do I download a digital certificate that shows the history of a signed packet?
- Legacy User
Best answer by Community Expert
Hello,
Thank you for reaching out here in the DocuSign Community.
The Certificate and the history can be located and downloaded in different parts.
Please view the following article on how to download the Certificate: https://support.docusign.com/s/document-item?bundleId=oeq1643226594604&topicId=ufg1578456341295.html&_LANG=enus
Please view the following article on how to download the History: https://support.docusign.com/s/document-item?bundleId=oeq1643226594604&topicId=dpr1578456338693.html&_LANG=enus
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Docusign Employee
Hello,
Thank you for reaching out here in the DocuSign Community.
The Certificate and the history can be located and downloaded in different parts.
Please view the following article on how to download the Certificate: https://support.docusign.com/s/document-item?bundleId=oeq1643226594604&topicId=ufg1578456341295.html&_LANG=enus
Please view the following article on how to download the History: https://support.docusign.com/s/document-item?bundleId=oeq1643226594604&topicId=dpr1578456338693.html&_LANG=enus
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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