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I am shocked that DocuSign Gen Templates for Salesforce does not have the functionality to use text from Salesforce Fields in the Generated File Name + File Suffix

That feature is basic functionality in competitors like Conga Composer, PandaDoc, and SDocs

Current functionality mandates that all generated file names be Static Text Typed in the Upload Documents Stage of Gen Template Flow] + File Suffix flimited to Data Source Name and/or Date]

 

Other Competitors give us the ability to dynamically change our file names in the doc gen such as “Custom_Field__c Purchase Order”

 

Other threads similar to this subject say the work around is for the user to manually edit the file name.  This sucks on many levels. A: The user needs Salesforce permission to edit files (we generate files automatically in our current use case with Conga and the owner of the record is not the owner of the file). B: This is time consuming. Our doc gen automation kicks off purchase orders and work orders for all Closed Won opportunities. Now our end users need to manually edit them? 

I don’t believe that the file name tContent Version?] is accessible via Record Trigger flow which means the only workaround to automate this is through Apex?  

 

Hi @Paul.Stahl,

 

Welcome to the DocuSign Community!

 

We are glad to have you here and can't wait to help share as much knowledge as possible.

 

I am sorry to hear about your experience with the standard naming format for DocuSign Gen files, but I will help you escalate your feedback. You are correct, you can’t dynamically change the name of your documents created through DocuSign Gen.

 

Nevertheless, feedback that can improve our users’ experience is always welcome. I encourage you to consider submitting your idea to be reviewed by our development team for possible implementation. If you’re a DocuSign Administrator for a corporate plan, you have the additional option of filing your request through a support case, or by reaching out to your Account Team. We invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.

 

Feel free to let us know if you need further assistance with this. 

 

Thank you for using DocuSign, we hope you have a wonderful rest of your day! 

 

Best regards,  

Alejandro R. | DocuSign Community Moderator  

  

"Select as Best" below if you find the answer a valid solution to your issue!  

 


Hi @Paul.Stahl,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | DocuSign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 


This is a very basic feature. I have emailed the feedback address as your Moderator suggested, but I hope you’re not waiting on more complaints from your community to see the need to fill this gap. If there is a plan in place to fix this please do let us know, as otherwise we will need to switch to a competitor; we simply cannot be putting manual work on our SalesForce users to be renaming files.


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