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Automatic Logout

  • July 5, 2024
  • 4 replies
  • 564 views

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Is there any way to change the timeframe this thing automatically logs me out?? I work from home, so leaving this open all day while i work does not pose a security risk. The timeout asks me if i want to continue working, but securely logs me out anyway if i press yes. Very annoying.

Best answer by JohnSantos

@RSenft 

I just realized that you might not have Admin access to your DocuSign account.   That is an administrator feature.   Do you know who the admin for your account is?

4 replies

JohnSantos
Guru
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  • Guru
  • 1076 replies
  • July 5, 2024

@RSenft 

Yes, there is a way to increase the Timeout period but the maximum us 2 hours.   Not sure that would solve your problem.  You can find the settings under Security Settings.

 


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  • Author
  • New Voice
  • 1 reply
  • July 7, 2024

Where would i find that setting?  There doesnt appear to be any security settings in “my preferences” section and im not seeing this option under “Manage profile / Privacy and security” either...


JohnSantos
Guru
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  • Guru
  • 1076 replies
  • Answer
  • July 8, 2024

@RSenft 

I just realized that you might not have Admin access to your DocuSign account.   That is an administrator feature.   Do you know who the admin for your account is?


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  • Community Moderator
  • 2552 replies
  • July 22, 2024

Hello @RSenft ,


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Best regards,

Nathaly | Docusign Community Moderator
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