Automatic Logout

Forum|Forum|2 years ago
July 5, 2024
4 replies
908 views

Is there any way to change the timeframe this thing automatically logs me out?? I work from home, so leaving this open all day while i work does not pose a security risk. The timeout asks me if i want to continue working, but securely logs me out anyway if i press yes. Very annoying.

Rooms

Best answer by JohnSantos

@RSenft

I just realized that you might not have Admin access to your DocuSign account. That is an administrator feature. Do you know who the admin for your account is?

JohnSantos

Guru

@RSenft

Yes, there is a way to increase the Timeout period but the maximum us 2 hours. Not sure that would solve your problem. You can find the settings under Security Settings.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

R

RSenft

Author

New Voice

Where would i find that setting? There doesnt appear to be any security settings in “my preferences” section and im not seeing this option under “Manage profile / Privacy and security” either...

JohnSantos

Answer

Guru

@RSenft

I just realized that you might not have Admin access to your DocuSign account. That is an administrator feature. Do you know who the admin for your account is?

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

N

nathaly.monge

Docusign Employee

Hello @RSenft ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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