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Question

Signature placment issue

  • December 20, 2024
  • 3 replies
  • 28 views

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Hello there, I have an issue in signature placement, as in local the signature is attached to the related field/tab as you can see in the images, but in staging env with same credential and configuration , it is not working fin
please note that I already added custom document fields
Thank you for support! 

3 replies

Alexandre.Augusto
Docusign Employee
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Hello, ​@Bader 

 

Could you give more details, please? The issue is not clear to me?
What do you to do, exactly?

 

Best,

Alexandre


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  • Docusign Employee
  • 22 replies
  • December 20, 2024

Are you leveraging Auto-place? It sounds like there might be a difference in your implementation between your two Docusign Demo accounts. It also seems like this is from an integration? If you can give more details, that would be helpful! 


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  • Community Moderator
  • 2554 replies
  • January 6, 2025

Hello ​@Bader ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!