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I have created a template with multiple comment fields. When I upload multiple documents to the template, the comments are not saving distinctly. If I make a comment on document 1 comment field one it will save but when I make a comment in document 2 comment field one the initial comment is then overwritten with the new comment. Is there a way to make each comment field distinct from another?
+12- Frequent Contributor
- 521 replies
could you share the json of you create the envelope?
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+18- Valued Contributor
- 978 replies
When working with DocuSign templates, each field must have a unique Data Label to ensure that its value doesn’t overwrite another field’s value. If multiple fields share the same Data Label, DocuSign treats them as the same field and synchronizes the entered data across all instances. This can cause comments entered for one document to overwrite comments in another.
+15- Community Moderator
- 2070 replies
Hi
I hope you are doing well.
I would like to confirm if the suggested solution answers your question?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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