Skip to main content
Solved

Outlook DocuSign add-in logging out frequently

  • September 16, 2024
  • 2 replies
  • 36 views

Forum|alt.badge.img+1

We use the DocuSign add-in for Outlook desktop and have to sign in every couple of hours to sign documents. Is there a way to change how long a user stays logged in to the DocuSign add-in?

Best answer by mr1

@chrisaterrell 

You should be able to change that in DocuSign settings.

On any DocuSign page- from the top menu choose “settings” then “Security” on the left menu. The ‘timeout’ is one of the first options.

 

good luck

mr1

View Original
Is this content helpful?

2 replies

Forum|alt.badge.img+10
  • Digital Collaborator
  • 143 replies
  • Answer
  • September 16, 2024

@chrisaterrell 

You should be able to change that in DocuSign settings.

On any DocuSign page- from the top menu choose “settings” then “Security” on the left menu. The ‘timeout’ is one of the first options.

 

good luck

mr1


Forum|alt.badge.img+15
  • Community Moderator
  • 2554 replies
  • September 30, 2024

Hello @chrisaterrell ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!