+2Hey Guys,
I know how to set an expiration date within the DocuSign template or sending process. However, for our business case we need a way to set an exact time. I.e. the offer should not be valid for several days but in most cases only today until x pm. Is it possible to set an exact expiry time?
Best regards,
Tom
Best answer by Christopher.Alpizar
Hello
Thank you for reaching out here, I appreciate you bringing your question to this Community, we are committed to providing you with the best service possible.
I apologize for any inconvenience this might cause you, but currently, there is no option to set a time for the envelope expiration only the date, however, any feedback that can improve our users’ experience is always more than welcome. We invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.
Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+14Hello
Thank you for reaching out here, I appreciate you bringing your question to this Community, we are committed to providing you with the best service possible.
I apologize for any inconvenience this might cause you, but currently, there is no option to set a time for the envelope expiration only the date, however, any feedback that can improve our users’ experience is always more than welcome. We invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.
Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+2
Is there a way to update the envelope afterwards via salesforce (also via the API/Apex Toolkit) and make it no longer accessible to the customer?
+14Hello
Thank you for reaching back, to confirm if you can do it via via the API/Apex Toolkit I recommend opening a case with Docusign support and having a Salesforce specialized support agent review this. To open a support case in the Docusign Support Center, go to the "Get Support" section and select "Open a Support Case". Log in using your Docusign credentials and select a case subject. If you have multiple Docusign accounts, choose the appropriate account to continue. Open a case in the Docusign Support Center
Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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