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How to set-up DocuSign retrieve to function with eSignature Webforms?

L
Newcomer
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I don’t seem to be able to set up a DocuSign Retrieve search to be able to pull Webforms. Am I missing something?

Best answer by Christopher.Alpizar

Hello @ljohnston,

Thank you for reaching out here, we want to welcome you to the Docusign Community, I appreciate you bringing your question to this Community, we are committed to providing you with the best service possible. Thank you for bringing this matter to our attention, I understand you want to know if retrieve works with Webforms.

I apologize for any inconvenience this might cause you, currently Retrieve only support Envelopes and Powerforms. However, any feedback that can improve our users’ experience is always more than welcome.

We invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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2 replies

C
Community Moderator
Forum|alt.badge.img+14

Hello @ljohnston,

Thank you for reaching out here, we want to welcome you to the Docusign Community, I appreciate you bringing your question to this Community, we are committed to providing you with the best service possible. Thank you for bringing this matter to our attention, I understand you want to know if retrieve works with Webforms.

I apologize for any inconvenience this might cause you, currently Retrieve only support Envelopes and Powerforms. However, any feedback that can improve our users’ experience is always more than welcome.

We invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C
Community Moderator
Forum|alt.badge.img+14

Hi @ljohnston,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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