When I am creating a WebForm packet for our incoming patients, we have to have a witness signature from our staff. We do mental health services for several schools in our area, and each school has a Team Lead that manages those witness signatures (ie, they are the ones that will sign the forms). I understand that I have to pre-setup a packet for each Team Lead so that the WebForm link comes to them for that signature, however what can I do if that Lead is out and unable to sign that packet? (Maybe they are out sick, go on vacation, out on leave, etc). Is there a way to divert that packet so that the incoming family doesn’t have to refill out paperwork they’ve already started?
WebForm Witness Signatures

Best answer by Alexandre.Augusto
Hello,
You are welcome to the Docusign Community!
If the someone else can sign on behalf of the absent lead, he/she can set a delegated signer. On this case, another lead will receive an email to sign on his/her behalf.
Another option would be to create a Signing Group. The Signing Group cannot be the first signer in your Web Form. Using a Signing Group you can add to it the Team leads that can sign the form. Using a Signing Group the first Team lead signing makes not necessary another Team lead signs.
Those are my suggestions, perhaps you can get other ideas here from other collaborators.
I hope that helps!
Best,
Alexandre
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