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Accidentally clicked OK to signature, need to change.

C
Newcomer
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Dear Docusign Community!

I incorrectly clicked OK for a signature, but it is incorrect, I had not changed the name, and the signature is crazy. How do I change it?

Thank you for your help!

Kind regards,

 

Best answer by Alexandre.Augusto

Hello, @changesig 

 

Welcome to the DocuSign Community!

 

Some additional questions to understand better your scenario:

  1. Are you the Envelope’s sender or a recipient (signer)?
  2. If you are a signer, have you a DocuSign account?
  3. The envelope in question stills in Waiting for Others status or already is completed?
  4. When you said: “I clicked OK for a signature”, that was after choosing you signature style or there was a button in the document with an OK? Sometimes, companies put an OK or Accept button so the signature will no appear in the contract, however will show up in the Audit trail documento as signed.

Thank you,

Alexandre

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2 replies

Alexandre.Augusto
Docusign Employee
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Hello, @changesig 

 

Welcome to the DocuSign Community!

 

Some additional questions to understand better your scenario:

  1. Are you the Envelope’s sender or a recipient (signer)?
  2. If you are a signer, have you a DocuSign account?
  3. The envelope in question stills in Waiting for Others status or already is completed?
  4. When you said: “I clicked OK for a signature”, that was after choosing you signature style or there was a button in the document with an OK? Sometimes, companies put an OK or Accept button so the signature will no appear in the contract, however will show up in the Audit trail documento as signed.

Thank you,

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
JohnSantos
Valued Contributor
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  • JohnSantosValued Contributor
  • Valued Contributor
  • 960 replies
  • April 2, 2024

If you are in DocuSign and have an account, you can manage your signatures already adopted under your profile. Go to your profile (Top right corner from the Home page) Manage profile - Signatures and edit your signatures there.   Don’t forget to save.  

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

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