User leaves the company

Hello ​@Lew,

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible. 

To create a Docusign account, follow these steps below or you may click on this link Docusign.

1. Visit the official DocuSign website.

2. Click on the ‘Try for Free’ or ‘Sign Up’ button.

3. Enter your email address and create a password.

4. Submit the registration form.

5. Check your email for a verification link.

6. Click the link to verify your account.

On the other hand, the user may download an envelope from the Agreements page, follow these steps based on the envelope's status:

1. If the envelope is completed:

   • Click the Download button.

2. If the envelope is still in progress:

   • Click the envelope name to go to the Details view.
   • Click the Download icon at the top of the view.
   • Select which files you want to download:
     • To download the envelope contents:
       • For separate files in a ZIP file: Select All for all files, or check the specific files you want to download.
       • For a single PDF of all files in the envelope: Select Combine all PDFs into a single file.

The selected files will download to your local Downloads folder and may upload to a new Docusign account.

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

Best regards,

Ma. Cassandra | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue