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I have a 12.5MB document to upload but each time I try it fails. The document does not appear to be corrupt. Any ideas would be greatly appreciated.
+13- Rising Star
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Hello
Welcome to the DocuSign Community!
Please make sure that your file is not password protected. DocuSign does not support files with password security enabled.
If the file is PDF format, then the size cannot exceed 5 MB.
Thanks!
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