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Receipt for subscription payment

  • 26 July 2024
  • 2 replies
  • 30 views

Hi everyone

I just paid for an annual subscription for Docusign and plan to claim the cost from my employer. I can see the invoice, but not a receipt acknowledging the payment. Can anyone help me find this?

 

Dave

 

2 replies

N
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Hello @DaveP ,

Welcome to the DocuSign Community and thank you for posting your concerns!

I’m sorry to hear that you have not received a receipt regarding your payment, I understand you can only download an invoice.

At the moment DocuSign does not offer a receipt, the proof of payment is the payment line item under Settings -> Plan and Billing -> Invoices: Where is my latest billing and invoice information?

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N
Rank
Userlevel 4
Badge +12

Hello @DaveP ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 

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