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April 24, 2024
Question

the grant provided for one time authentication is invalid

  • April 24, 2024
  • 2 replies
  • 91 views

How to solve this issue 

    2 replies

    Alexandre.Augusto
    Docusign Employee
    Docusign Employee
    April 24, 2024

    Hello, @Munish veda 

     

    Welcome to the Docusign Community!

     

    That screenshot with an Error does not seem a Docusign pop-up.
    Are you sure that’s DocuSign or another company: Esign? If so, I recommend you to contact them.

     

    I hope that helps.

    Alexandre

    Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
    Docusign Employee
    May 8, 2024

    Hi @Munish veda,

     

    I hope you are doing well.

     

    I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

     

    If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

     

    Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

     

    Best regards,   

    Alejandro R. | Docusign Community Moderator   

    "Select as Best" below if you find the answer a valid solution to your issue!