Skip to main content
arrow-left Back to Docusign.com

Hi there, 

I am testing now for a client using a trail account an Oracle HCM (Journeys) - DocuSign Integration.

Things should be pretty easy according to Oracle documentation Configure Electronic Signature Using DocuSign in Journeys (oracle.com) however I can’t male these 2 custom fields work.

They say in the link above quoting ‘6. Enter the custom fields for Company and Title (mapped to Legal Employer and Assignment Name respectively in HCM) as ORA_LEGAL_ENTITY and ORA_JOB_TITLE respectively. Optionally, you can add a text box with custom text or checkbox and other standard fields that DocuSign offers in the document. However, note that there aren’t any delivered mapping to fields in HCM.’

My questions are:

  • given this is a standard integration should I expect to find in search these 2 custom fields ORA_LEGAL_ENTITY and ORA_JOB_TITLE when I search in the custom fields area? or should I create these 2 custom fields?
  • if i am to create them is there a way I can make them to pull the details ref legal entity and job title from Oracle HCM

If my understanding is correct I should be able to to use at least these 4 Oracle HCM attributes in the signed document: Full Name, Email, Legal Employer, and Job Title.

In other words my expectation was if I add these 2 custom fields ORA_LEGAL_ENTITY and ORA_JOB_TITLE to a Template for them to auto-polulate with details from Oracle HCM.

Grateful for any guidance or further suggestions 

Thanks 

Daniela

 

Hello @Daniela M,

 

Thank you for reaching out here in the DocuSign Community.

 

I apologize for the inconvenience that this has caused you, I know the importance of having the information needed to fully implement your integration; I understand that you are testing now for a client using a trial account an Oracle HCM (Journeys) - DocuSign Integration and have some queries about it.

 

The Oracle HCM (Journeys) - DocuSign Integration is not owned by DocuSign, we do not have the necessary information to provide you with a proper answer you will need to contact Oracle Support or you can post this question at our Developer community.

 

Since this community is for general use of DocuSign and break/fix issues. It is not for the development of integrations, use of API, CRM build-out, and customization, the API, Code, and development of integrations-related questions belong to our Developer Community at Stackoverflow.com Please use the #DocuSignAPI tag you can also view our rich Dev Resources.

 

Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

 

Let us know if you need further assistance with this.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @Daniela M,

 

I hope you are doing well.

 

I would like to confirm if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Reply


Code of Conduct

Docusign Community

Code of Conduct