Stamp on Andoird APp

Hello @Bii,

Thank you for reaching out here. We want to welcome you to the Docusign Community. I appreciate you bringing your question to this Community, and we are committed to providing you with the best service possible.

The Docusign mobile app is built to handle most workflows, but there are some advanced features that are not compatible with the mobile app. For envelopes using any of the following features, a signer will need to access the envelope via a Web browser, rather than from directly inside the mobile app.

Envelope level (using one of these features will prevent all signers on the envelope from signing via the mobile app):

1. Supplemental Documents
2. Sent from a 21 CFR Part 11 compliant account
3. Pre-fill Document Fields

Recipient level (if a recipient has been assigned one of these fields or roles, they will not be able to access the envelope from the mobile app):

1. Standards Based Signatures
2. eHanko
3. Specify Recipients
4. Allow to Edit
5. Update Recipients
6. Signs with Notary

There is no indication that the use of stamps while signing on the mobile app is not supported.

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

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