Push Notifications on IPhone

Forum|Forum|2 years ago
February 21, 2024
2 replies
132 views

DocuSign iphone push notifications not showing up though turned on in settings

Best answer by nathaly.monge

Hello @MelissaC ,

Welcome to the DocuSign Community and thank you for posting your concerns!

I’m sorry to hear that you are not getting notifications, I understand the setting is enabled.

Can you confirm if your device is updated to the latest iOS Version? Also, can you turn your device fully off and restart it?

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N

nathaly.monge

Answer

Docusign Employee

Hello @MelissaC ,

Welcome to the DocuSign Community and thank you for posting your concerns!

I’m sorry to hear that you are not getting notifications, I understand the setting is enabled.

Can you confirm if your device is updated to the latest iOS Version? Also, can you turn your device fully off and restart it?

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N

nathaly.monge

Docusign Employee

Hello @MelissaC ,

Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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