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Question

When an envelope status changes (Connect) (V3)

  • 21 May 2024
  • 2 replies
  • 72 views

when I use power automate “When an envelope status changes (Connect) (V3)” show the error.

would you plesae help me?

 

2 replies

A
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Hi @siling,

 

Welcome to the Docusign Community!

 

We are glad to have you here and can't wait to help share as much knowledge as possible.

 

I am sorry to hear that you have been experiencing issues with your Power Automate integration due to this error, but I will assist you in correcting the issue.

 

This error is usually related to missing administrative permissions on the DocuSign eSignature user being called out by your Power Automate worfklow.

 

I believe you will find useful this previous post where this error was resolved.

 

USER NOT ACCOUNT ADMIN (PowerAutomate/DocuSign)

 

Feel free to let us know if you need further assistance with this. 

 

Thank you for using Docusign, we hope you have a wonderful rest of your day! 

 

Best regards,

 

Alejandro R. | Docusign Community Moderator  

 

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

A
Rank
Userlevel 4
Badge +12

Hi @siling,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

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