Hi, I integrated Docusign with SharePoint on a site and then added the application on the subsite, when I get the signature from the subsite, I authenticate to Docusign but then it doesn't load the documents for the signature, this doesn't happen on the site, only on the subsite.
Is there any additional configuration to do on the SharePoint subsite?
thank you
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
Does this happen it you try to open the page in an Incognito/Private window? Was this working before?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
We had a similar issue and found the the volume of templates is we think the cause, but haven’t confirmed with docusign.
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