Mass Update for USer How to reset / delete the Federated ID for Users after change of IdP?

Question

Hi All,

we migrated users to a new domain and also a new Identity provider (IdP).

I can update the users email via mass update, how ever I wonder how I can delete the Entry in Security Sector for IdP and federated ID. Because if this still exists the user cannot login via SSO.

Regs,

Christo

JohnSantos · Accepted Answer

@ChristoYou can locate the user in the account and delete the Old Federated ID. When they try to login via SSO again, a new ID will be created.  You need to have access to Org Admin to do this step.Org Admin →Users →Locate User →Security →Under Federated ID Actions →ClearI’m not sure there is a setting to this in Bulk. You can try to Bulk Close users and then open them again. Try it in Demo first.

nathaly.monge · Answer

Hello @Christo,If you found the providedresponse to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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