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New Voice
September 10, 2024
Solved

Docusign is blocked by Google

  • September 10, 2024
  • 4 replies
  • 587 views

I get the attached error message when trying to authorize Docusign to save documents to my Google Drive. Any ideas on how to resolve this?

Best answer by rkiss

I added the DocuSign app to the whitelist as Workspace admin, that solved the problem.

4 replies

Hengfeng Ge
Hero
Hero
September 10, 2024

is it possible network issue? have you change network?

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
rkissNew VoiceAuthorAnswer
New Voice
September 10, 2024

I added the DocuSign app to the whitelist as Workspace admin, that solved the problem.

Hengfeng Ge
Hero
Hero
September 10, 2024

that’s good news! thanks for your update.

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Docusign Employee
September 24, 2024

Hello @rkiss ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!