Production endpoint(URL) for requests

Question

I am using REST API to connect my code to DocuSign. All is well in sandboxe but in the produciton request is failing with authentication error.

I did notice that production URL changes and it not unique for all. I am using "https://demo.docusign.net/restapi" with Account ID and Integration Key appended. Please suggest on how to get that base URL for production.

Community Expert · Accepted Answer

Hi,Welcome to the DocuSign Support Community!Make the login_information or getuserinfo API call to www.docusign.netThat should return all of the users / endpoints associated with that email address or apiUserName.You may also find the(https://developers.docusign.com/esign-rest-api/guides/post-go-live) Post  (https://developers.docusign.com/esign-rest-api/guides/post-go-live) Go Live (https://developers.docusign.com/esign-rest-api/guides/post-go-live)   guide helpful.If you still have questions, please contact Customer Support via this link.DonnaDocuSign Support Community Moderator

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