I am using REST API to connect my code to DocuSign. All is well in sandboxe but in the produciton request is failing with authentication error.
I did notice that production URL changes and it not unique for all. I am using "https://demo.docusign.net/restapi" with Account ID and Integration Key appended. Please suggest on how to get that base URL for production.
Best answer by Community Expert
Hi, Welcome to the DocuSign Support Community!Make the login_information or getuserinfo API call to www.docusign.netThat should return all of the users / endpoints associated with that email address or apiUserName. You may also find the(https://developers.docusign.com/esign-rest-api/guides/post-go-live) Post (https://developers.docusign.com/esign-rest-api/guides/post-go-live) Go Live (https://developers.docusign.com/esign-rest-api/guides/post-go-live) guide helpful. If you still have questions, please contact Customer Support via this link. DonnaDocuSign Support Community Moderator
Hi, Welcome to the DocuSign Support Community!Make the login_information or getuserinfo API call to www.docusign.netThat should return all of the users / endpoints associated with that email address or apiUserName. You may also find the(https://developers.docusign.com/esign-rest-api/guides/post-go-live) Post (https://developers.docusign.com/esign-rest-api/guides/post-go-live) Go Live (https://developers.docusign.com/esign-rest-api/guides/post-go-live) guide helpful. If you still have questions, please contact Customer Support via this link. DonnaDocuSign Support Community Moderator
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Back to Docusign.com
