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Production endpoint(URL) for requests

  • 21 June 2018
  • 1 reply
  • 34 views

I am using REST API to connect my code to DocuSign. All is well in sandboxe but in the produciton request is failing with authentication error.





I did notice that production URL changes and it not unique for all. I am using "https://demo.docusign.net/restapi" with Account ID and Integration Key appended. Please suggest on how to get that base URL for production.

1 reply

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Hi, Welcome to the DocuSign Support Community!Make the login_information or getuserinfo API call to www.docusign.netThat should return all of the users / endpoints associated with that email address or apiUserName. You may also find the(https://developers.docusign.com/esign-rest-api/guides/post-go-live) Post (https://developers.docusign.com/esign-rest-api/guides/post-go-live) Go Live (https://developers.docusign.com/esign-rest-api/guides/post-go-live) guide helpful. If you still have questions, please contact Customer Support via this link. DonnaDocuSign Support Community Moderator

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