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Go Live: Production Account Administrator

  • September 6, 2024
  • 3 replies
  • 51 views

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Hi, I’m trying to use a Production Account of a client for Go-Live.

However, my developer account does not have an administrator access to their account.

 

The client refuses to give me a full administrator access because they are afraid that I’ll get access to all other unnecessary information.

Is there any alternative to this?

Thanks!

3 replies

Hengfeng Ge
Rising Star
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  • Rising Star
  • 496 replies
  • September 6, 2024

you can create a developer account for clients and use client’s account for golive. then let the admin input their production account in their computer. You only told they how to do it. 

 

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  • Author
  • New Voice
  • 12 replies
  • September 11, 2024

Hi @Hengfeng Ge ,

Then the client will still have to give full administrator access to the developer account right?

Just to clarify, if the client created a developer account with same email address as their actual account, will this automatically have the admin access?


Hengfeng Ge
Rising Star
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  • Rising Star
  • 496 replies
  • September 11, 2024

Yes, the register email is default admin in the developer account. 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.