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Legacy User
January 11, 2021
Solved

I'm having this error : Error: System.CalloutException: Web service callout failed: WebService returned a SOAP Fault: The UserID does not have a valid membership in this Account. faultcode=soap:Client faultactor=missing in Web.Config... any Ideas?

  • January 11, 2021
  • 1 reply
  • 434 views
I'm having this error : Error: System.CalloutException: Web service callout failed: WebService returned a SOAP Fault: The UserID does not have a valid membership in this Account. faultcode=soap:Client faultactor=missing in Web.Config... any Ideas?
Best answer by Community Expert

HI there

Not an API expert but I would look to check that the account/userid that you have exist on the account. Can you log into the account manually with the email and password?

Regards

Robert

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1 reply

Docusign Employee
January 12, 2021

HI there

Not an API expert but I would look to check that the account/userid that you have exist on the account. Can you log into the account manually with the email and password?

Regards

Robert

Helping out on DocuSign Questions 

feel free to say thanks with a coffee https://www.buymeacoffee.com/icit

Need a template built or consultation on DocuSign 

Feel free to contact: help@template4u.com