Unable to render focused view

@chenry - have you happened to resolve above issue? I am facing the same 

my demo code work before. our customer meet this issue yesterday. So I try it in my dev account and meet same issue. I have create case with support team and wait their update. 

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@Hengfeng Ge @chenry - I have same issue I try to fight since a week.. were you able to fix this?

@chenry @Kuba My environment is ok this morning. I don’t know whether there are any change in the DocuSign backend. but the support team also told me they are Ok, so I test it this morning.

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i am also facing the same issue while integrating docusign , attaching ss below 

Hi ​@rostwal could you provide the Json which you create the recipient url? 

we need the parameters: frameAncestors/messageOrigins.

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const apiClient = new docusign.ApiClient();

apiClient.setBasePath(apiBasePath);

apiClient.addDefaultHeader("Authorization", `Bearer ${accessToken}`);

const envelopesApi = new docusign.EnvelopesApi(apiClient);

const viewRequest = new docusign.RecipientViewRequest();

viewRequest.returnUrl = "https://localhost:5173";

viewRequest.authenticationMethod = "email";

viewRequest.email = "signer@example.com"; // Same as signer email

viewRequest.userName = "John Doe"; // Same as signer name

viewRequest.clientUserId = "12345"; // Same clientUserId as above

viewRequest.frameAncestors = [

"https://apps-d.docusign.com",

"https://localhost:5173",

];

viewRequest.messageOrigins = [

"https://apps-d.docusign.com",

];

try {

const viewResult = await envelopesApi.createRecipientView(

accountId,

envelopeId,

{ recipientViewRequest: viewRequest }

);


this is my code for generating recipient url

Do you generate url every time when you load the focus view? Have you try copy the url in a new tab of browser whether it can load success?

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yes , i generate new url every time , and yes it does open in browser tab 

could you share the code of focus view? thanks.

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Feel free to reach out for collaboration opportunities.