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Is there a way for me to download/export the PDFs of all the documents that were sent to me? I can list all envelopes, via API, but when I try to retrieve them, the ones with a URL outside my region fail. My account region is CA, which means that any documents sent by accounts from the EU or the US fail.
- Docusign Employee
- 24 replies
Hi
Are you able to download the envelope in question using the Docusign UI?
Which API are you using to download the envelope? Please use the /oauth/userinfo endpoint to get the correct base_uri and account_id needed to interact with the Docusign platform API. Please consult the link below to learn more.
https://developers.docusign.com/platform/auth/reference/user-info/
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