Exporting all signed documents

Question

Is there a way for me to download/export the PDFs of all the documents that were sent to me? I can list all envelopes, via API, but when I try to retrieve them, the ones with a URL outside my region fail. My account region is CA, which means that any documents sent by accounts from the EU or the US fail.

Achille.Nisengwe · Answer

Hi @aagr,Are you ableto download the envelope in question using the Docusign UI?https://support.docusign.com/s/document-item?language=en_US&bundleId=oeq1643226594604&topicId=ufg1578456341295.html&_LANG=enusWhich API are you using to download the envelope? Please use the/oauth/userinfo endpoint to get thecorrect base_uri and account_id needed to interact with the Docusign platform API. Please consult the link below to learnmore.https://developers.docusign.com/platform/auth/reference/user-info/

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