DocusignDate format

Question

Hello,I’m currently sending some documents to be signed in french language.I have templates host in my api resources in HTML format. I use openhtmltoolpdf to format my html documents as pdf. My freemarker templates contain some form fields to enable recipients to fill all the info with any PDF reader.I use some DocusignDate and the html attribute data-pdf-form-field="true" then request docusign to transform the pdf fields with transformPdfFields.The recipients receive the form well formatted except the date fields.When i change the regional settings of my admin account, the format of date fields is well updated but the validation is not working anymore.  May anyone help me please ? Regards,Antoine

Byungjae.Chung · Answer

To investigate this issue further, could you provide the PDF files and the API logs of the issue being reproduced? To get the API Request Logs, login to the DocuSign user that makes the API calls. This article includes visual steps for capturing API Request Logging: https://support.docusign.com/en/guides/ndse-user-guide-api-request-logging

Once you get the log, please attach only the request body of the CreateEnvelope API call.

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