+1I’m trying to receive webhook notifications from DocuSign on my endpoint but the request fails with the error:
"The request was aborted: Could not create SSL/TLS secure channel."
My server supports TLS 1.3 minimum. DocuSign webhook requests fail when attempting to connect.
Does DocuSign support TLS 1.3 for webhooks? If not, is there a workaround or fix to make this work?
Best answer by mrave
According to this Docusign Support article, Docusign Connect only support TLS 1.2 at this point in time.
The handshake protocol and its messages are described in the TLS 1.2 standard.
Therefore, you would need to configure your server so accept TLS 1.2 in order to use Docusign Connect. There are no settings on the Docusign side for Connect that you can change related to the TLS version being used.
+14According to this Docusign Support article, Docusign Connect only support TLS 1.2 at this point in time.
The handshake protocol and its messages are described in the TLS 1.2 standard.
Therefore, you would need to configure your server so accept TLS 1.2 in order to use Docusign Connect. There are no settings on the Docusign side for Connect that you can change related to the TLS version being used.
Hi
Do you know if TLS 1.3 support for Docusign Connect webhooks is on the roadmap?
We’re having to lessen our security stance and are considering creating new (legacy) infrastructure for backwards compatibility.
Cheers, RD
+14Yes, it is on the roadmap, but there is no exact date when it will be released later this year.
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